Privacy Policy
How Knollwood Upfitters collects, uses, and protects your information.
Need support?
Questions about privacy or your builds? Talk directly with our team.
Email nolan@knollwoodtw.comEffective Date: 2/17/2025
1. Information We Collect
We collect a small amount of information to deliver your experience on knollwoodupfitters.com.
This includes personal details such as your email address when you log in via Google Cognito so you can save builds and revisit pricing.
We also gather analytics data (like IP address, browser type, and page views) through Google Analytics to understand how people use the site and improve content.
2. How We Use Your Information
Your information allows us to save custom builds, send important account communications, and better understand how visitors interact with the site so we can keep making it faster and more useful.
- Build management: keep saved configurations tied to your login.
- Product improvements: review aggregated analytics to prioritize updates.
- Communication: reach out if there's an issue with your order or account.
3. Cookies
We use cookies and similar tracking technologies to maintain your session and capture anonymous analytics data. You can disable cookies in your browser, but doing so may limit features like saved builds.
4. Data Sharing and Disclosure
We never sell your information. Data is only shared with trusted vendors that enable our services or when required by law.
- Service providers: Google Cognito for authentication and Google Analytics for insights.
- Legal requirements: We may disclose information in response to lawful requests.
5. Data Retention
We retain information only as long as necessary to deliver our services and meet legal obligations. You can ask us to delete your account or data at any time.
6. Your Rights
Residents of Georgia, Florida, and other regions may have additional rights over personal information, including the ability to access, correct, or delete it.
7. Security
We use modern security practices to protect your data. While no online service can be 100% secure, we continually monitor and update our safeguards.
8. Changes to This Privacy Policy
If we change the way we handle information, we will update this policy and revise the effective date below. Please check back periodically for updates.
9. Contact Us
Have questions or want to submit a privacy request? Contact nolan@knollwoodtw.com and we'll respond promptly.
